Overview

Lithe Portal is a customer engagement portal that allows you to extend business process interactions directly to customers, partners and other 3rd parties.

The Portal provides people acting in multiple roles with a transparent view of what’s relevant to them and engages them in workflow efficiently. An intuitive and flexible design provides a productive customer experience.

Key features and benefits:

  1. Omni-channel

    Engage customers directly via a wide range of platforms and channels. Use tablets or mobile devices to review documents, view and approve tasks and collaborate with others.

  2. File-sharing

    Provide one-click, secure file sharing from desktop or mobile devices. Upload documents or photos directly into any stage of an end-to-end business process.

  3. Secure collaboration

    Extend your core business processes directly to customers, suppliers, partners and other 3rd party intermediaries in a secure manner.

  4. Full document trail

    Allow documents to be viewed and searched in dashboard providing full document status and history.

  5. Localisation

    The Lithe Portal supports localisation in several languages. An organisation can set a default language triggered at login and individuals can choose their preferred language via a profile page.