Lithe provides an extensive range of support and customer care services. We service your post-implementation needs for software product, infrastructure, application and solution support. Our product expertise helps your organisation quickly resolve even the most complex software-related problems to keep operations functioning efficiently.

We provide support for client applications and in collaboration with our software partners extend the existing support in place on core Kofax, ABBYY and UiPath products to ensure a seamless and satisfying customer experience.

Lithe provides a support service portfolio that offers remote, multi time-zone options, to ensure your business will be protected from unforeseen issues or problems.

Lithe support services include:

  1. Software, solution and application support

    Lithe ensures availability of your systems and processes, reduces operating costs, and cures headaches through our portfolio of support options.

  2. Flexible support options

    Our flexible service options let you choose the right level of support for your system and process infrastructure. Whether you need support on a Lithe partner software product, a prebuilt Lithe solution or a custom-built solution, Lithe has a support package to meet your needs.

  3. Cloud experience

    Increasingly Lithe customers rely on us to help them with support of cloud-based applications and infrastructure, recognising the value of Lithe’s expertise in cloud and BPaaS solution development, delivery and support.

  4. Complementing your resource and skills

    Lithe expertise acts on your behalf and our team members are experts “on your team”. We bring technical knowledge and experience that strengthens the support you provide to your business partners.