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At a Glance

Challenges

  • Achieve greater productivity

  • Release people from repetitive, low-value work

  • Exploit the potential of RPA

Solution

  • RPA automates formerly manual HR processes

  • RPA integrates to permission, authorisation and identity management processes

Results

  • Manual effort reduced 85%

  • Processing time slashed to 6 minutes

  • Standard procedure fully automated

Business Drivers

Miller implemented robotic process automation (RPA) to increase productivity and become more responsive to changes in its business. By freeing expert staff from repetitive, low-value work Miller used RPA to focus its team on work that is more rewarding for the firm and for the people too. The speed of deployment of RPA enabled Miller to quickly automate manual work and rapidly integrate new teams.

Download the full Miller Case Study

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