Digital transformation for BPO document services

Automate, simplify, and secure the flow & processing of documents

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Digital services transform document process outsourcing

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Increase revenue & profit

  • Add digital services for document processing customers
  • Add customer value at reduced cost
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Accelerate digital transformation

  • Transform document processing into cloud-based digital services
  • Support the remote and hybrid worker revolution
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Win new customers quickly

  • Offer distinctive digital services
  • Deliver “live in one week” onboarding for new customers
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Increase contract renewal

  • Provide sticky digital services for end-users
  • Build customer loyalty
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Cut costs

  • Slash cost of paper
  • Remove physical document flow
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Ensure security & compliance

  • Ensure GDPR and other compliance
  • Remove risk of ‘scan to email’

Our BPO customers include

Swiss Post SPS logo in colour
Canon logo in colour
Opus logo in colour
Access logo in colour
Ricoh logo in colour
Capita logo in colour

Why Lithe?

Clients make the move from physical to digital quickly and easily, without large up-front investment. Our digital services enable clients to run a more agile and competitive business.

BPO Client Transformation Executive, Swiss Post Solutions

Why Lithe Digital Documents?

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Speed


Friction-free document workflow and processing

Instant productivity gains

Go live quickly and onboard customers in 5 days or less

Simplicity


No code, no training, no disruption

Easy-to-use by everyone on day one

Work anywhere on any device

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Security


Reduce risk of fraud and loss

Total control of document distribution and access

GDPR and equivalent compliance

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Scalability


Human scale, enterprise ready

Made for humans, scales to entire populations

Agile architecture for cloud implementation

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Features

Lithe Digital Documents automates the flow and processing of any document.

Paper mail, email, mobile device submissions, branch office scans, or portal uploads – any document from anywhere.

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Digitalize outsourced mailroom services


  • Deliver, route and present documents digitally in consumer-grade UX

  • Personalize UI for each customer

Automate document processing & workflow


  • Present documents & extracted data digitally on customer desktop

  • Automate workflow for document recipients and teams

Enable case management


  • Deliver related documents to correct teams & case folders

  • Add case notes, view case history, manage case privacy.

Lithe BPO solutions for document-centric work

Intelligent document workflow and processing for BPO customers

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Digital Mailroom

Digitize the flow of inbound documents. Transform your whole company – not just your mailroom.

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Document Workflow

Friction-free flow to accelerate document-centric processes.

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Case Management

Collect and store related documents. Improve visibility, control, and handoffs.

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Remote Working

Boost productivity and security of your hybrid workforce.

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Onboarding

Streamline document gathering and flow. Fast-track onboarding.

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Claims

Reduce time-to-resolve. Improve claim processing efficiency.

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Underwriting

Securely gather required documents. Manage in digital case folders.

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Audit & Compliance

Securely share documents and data. Pass compliance audits.

Case Studies


Discuss your unique needs

Talk to our experts