Digital transformation for BPO document services

Automate, simplify, and secure the flow & processing of documents

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Digital services transform document process outsourcing

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Increase revenue & profit

  • Add digital services for document processing customers
  • Add customer value at reduced cost
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Accelerate digital transformation

  • Transform document processing into cloud-based digital services
  • Support the remote and hybrid worker revolution
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Win new customers quickly

  • Offer distinctive digital services
  • Deliver “live in one week” onboarding for new customers
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Increase contract renewal

  • Provide sticky digital services for end-users
  • Build customer loyalty
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Cut costs

  • Slash cost of paper
  • Remove physical document flow
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Ensure security & compliance

  • Ensure GDPR and other compliance
  • Remove risk of ‘scan to email’

Our BPO customers include

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Why Lithe?

Clients make the move from physical to digital quickly and easily, without large up-front investment. Our digital services enable clients to run a more agile and competitive business.

BPO Client Transformation Executive, Swiss Post Solutions

Why Lithe Digital Documents?

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Friction-free document workflow and processing

Instant productivity gains

Go live quickly and onboard customers in 5 days or less


No code, no training, no disruption

Easy-to-use by everyone on day one

Work anywhere on any device

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Reduce risk of fraud and loss

Total control of document distribution and access

GDPR and equivalent compliance

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Human scale, enterprise ready

Made for humans, scales to entire populations

Agile architecture for cloud implementation

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Lithe Digital Documents automates the flow and processing of any document.

Paper mail, email, mobile device submissions, branch office scans, or portal uploads – any document from anywhere.

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Digitalize outsourced mailroom services

  • Deliver, route and present documents digitally in consumer-grade UX

  • Personalize UI for each customer

Automate document processing & workflow

  • Present documents & extracted data digitally on customer desktop

  • Automate workflow for document recipients and teams

Enable case management

  • Deliver related documents to correct teams & case folders

  • Add case notes, view case history, manage case privacy.

Lithe BPO solutions for document-centric work

Intelligent document workflow and processing for BPO customers

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Digital Mailroom

Digitize the flow of inbound documents. Transform your whole company – not just your mailroom.

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Document Workflow

Friction-free flow to accelerate document-centric processes.

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Case Management

Collect and store related documents. Improve visibility, control, and handoffs.

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Remote Working

Boost productivity and security of your hybrid workforce.

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Streamline document gathering and flow. Fast-track onboarding.

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Reduce time-to-resolve. Improve claim processing efficiency.

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Securely gather required documents. Manage in digital case folders.

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Audit & Compliance

Securely share documents and data. Pass compliance audits.

Case Studies

Discuss your unique needs

Talk to our experts