Digital transformation for BPO document services

Automate, simplify, and secure the flow & processing of documents

Digital services transform document process outsourcing

Increase revenue & profit

  • Add digital services for document processing customers
  • Add customer value at reduced cost

Accelerate digital transformation

  • Transform document processing into cloud-based digital services
  • Support the remote and hybrid worker revolution

Win new customers quickly

  • Offer distinctive digital services
  • Deliver “live in one week” onboarding for new customers

Increase contract renewal

  • Provide sticky digital services for end-users
  • Build customer loyalty

Cut costs

  • Slash cost of paper
  • Remove physical document flow

Ensure security & compliance

  • Ensure GDPR and other compliance
  • Remove risk of ‘scan to email’

Our BPO customers include

Why Lithe?

Clients make the move from physical to digital quickly and easily, without large up-front investment. Our digital services enable clients to run a more agile and competitive business.

BPO Client Transformation Executive, Swiss Post Solutions

Why Lithe Digital Documents?


Friction-free document workflow and processing

Instant productivity gains

Go live quickly and onboard customers in 5 days or less


No code, no training, no disruption

Easy-to-use by everyone on day one

Work anywhere on any device


Reduce risk of fraud and loss

Total control of document distribution and access

GDPR and equivalent compliance


Human scale, enterprise ready

Made for humans, scales to entire populations

Agile architecture for cloud implementation


Lithe Digital Documents automates the flow and processing of any document.

Paper mail, email, mobile device submissions, branch office scans, or portal uploads – any document from anywhere.

Digitalize outsourced mailroom services

  • Deliver, route and present documents digitally in consumer-grade UX

  • Personalize UI for each customer

Automate document processing & workflow

  • Present documents & extracted data digitally on customer desktop

  • Automate workflow for document recipients and teams

Enable case management

  • Deliver related documents to correct teams & case folders

  • Add case notes, view case history, manage case privacy.

Lithe BPO solutions for document-centric work

Intelligent document workflow and processing for BPO customers

Digital Mailroom

Digitize the flow of inbound documents. Transform your whole company – not just your mailroom.

Document Workflow

Friction-free flow to accelerate document-centric processes.

Case Management

Collect and store related documents. Improve visibility, control, and handoffs.

Remote Working

Boost productivity and security of your hybrid workforce.


Streamline document gathering and flow. Fast-track onboarding.


Reduce time-to-resolve. Improve claim processing efficiency.


Securely gather required documents. Manage in digital case folders.

Audit & Compliance

Securely share documents and data. Pass compliance audits.

Case Studies

Discuss your unique needs

Talk to our experts