ChatGPT opened the eyes of the general public to the power of AI. Following this revelation, a simple fact quickly became clear: AI-driven technology can read and understand documents much faster than a human.Â
The Rise of Predefined Document ModelsÂ
Excited by the potential that ChatGPT revealed, organizations have rushed to adopt AI that can automate document-driven, labor-intensive, slow, and error-prone work previously done by humans. Sometimes called knowledge work, it required a person to:Â
- Read and understand a document, e.g. what is this insurance claim saying?Â
- Correlate the document content with the content of other documents, e.g. is this claim covered by this customer’s in-force insurance policy?Â
- Interpret the document content to make a decision, e.g. Should I deny this claim, request additional evidence, or approve the claim?
- Â
To automate some of this document-driven knowledge work, major technology companies and hundreds of opportunistic tech startups have started to make predefined, AI-based document models available. These predefined models confidently provide a fast, accurate and full understanding of common types of documents, such as tax forms, bank statements, paystubs, etc.
Knowledge workers benefit from the assistance of AI to get large portions of their day-to-day work done automatically, faster, and more efficiently.Â
Tungsten TotalAgility Predefined Document ModelsÂ
As organizations began to adopt these new automated assistants, augmenting their knowledge workers with AI, questions and challenges soon emerged.Â
Can AI read all the different types of documents that my company needs to process? How confident can I be of the accuracy of AI as it tells me about document content? How do I use these results to automate workflow and increase the velocity of my business?
Tungsten Automation (formerly Kofax) is recognized by leading industry analysts as the long-time leader in the Intelligent Document Processing (IDP) market. It combines a track record of enterprise-scale, proven document automation with a commitment to pragmatic innovation as the industry leader.Â
IDC named Tungsten Automation a Leader in its 2024 Worldwide Unstructured Intelligent Document Processing Software Vendor Assessment and Tungsten TotalAgility is declared an Intelligent Document Processing (IDP) Leader in the 2024 Zinnov Zones report on Intelligent Automation Platforms.Â
Tungsten TotalAgility 8, released early in 2024, includes new predefined document models. Available for deployment without additional licensing or cost, the models deliver substantial time and effort saving as automated solutions that help understand, interpret, and act on the content of a document. Â
The TotalAgility 8 predefined document models, available for the document types listed below, eliminate work and delay so that any business process that consumes these document types becomes faster, more efficient, more reliable:
- Bank Statement (US) Â
- Paystubs (US)Â
- IRS 1099-MiscÂ
- IRS 1040-BaseÂ
- IRS W-4Â
- IRS W-2Â
- Utility BillsÂ
Setup is fast and straightforward. The models are hosted in the Tungsten cloud, seamlessly integrated into TotalAgility, and preconfigured for immediate use. Simply configure the predefined model to map data that your business process requires. Then drag and drop the model into your TotalAgility business process model and your solution is ready to execute.Â
How Else Can TotalAgility Reduce Time-to-Value?Â
Tungsten Automation has already announced that more document models are coming in future TotalAgility releases.
Can’t wait? Don’t worry. The power of TotalAgility allows you to cut time-to-value by either building your own predefined models, interacting with Large Language Models (LLMs) to understand document content, or exploiting predefined models from other sources.
The Transformation Designer in TotalAgility is arguably the most powerful tool available in market today for customers who need to build their own predefined models. No matter which type of document you need to regularly process, TotalAgility allows you to build a model that will reliably, immediately and automatically extract all the document data you need, without human intervention.
TotalAgility CoPilot for Extraction, released in TotalAgility 8 and discussed in a previous Lithe Insight, allows customers to describe in natural language what they need to extract from a document. TotalAgility uses that request to prompt an LLM and quickly return the requested data.
TotalAgility API’s also empower any technical team to integrate their Tungsten Automation solution with 3rd party document models. As a uniquely comprehensive and unifying platform, TotalAgility can automate workflows that utilize best-of-breed 3rd party document models and other components. Â
What Next?
TotalAgility 8’s new AI-driven document models are revolutionizing document automation. Just as OpenAI’s ChatGPT cut the time and effort required to access information, TotalAgility’s predefined document models slash the time and effort required to understand documents without human intervention.Â
Lithe is a multi-year platinum partner of Tungsten Automation. We specialize in TotalAgility and can help you make practical use of its latest innovations.
Contact us to explore how TotalAgility can slash time-to-value and increase the return on your investment in document automation.Â
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FAQs
TotalAgility 8, launched by Tungsten Automation in 2024, introduces advanced AI-driven features including rapid process development with Copilot, streamlined document extraction without training, and enhanced insights generation. It supports seamless integration with RESTful services and third-party extraction engines, aiming to lower costs and optimize efficiency through simplified updates and improved process design.
This version empowers both technical and non-technical users to innovate and optimize business workflows effectively. Read more about the TotalAgility 8 Release here.
TotalAgility liberates your business from routine tasks by automating them effectively. It simplifies complex processes through seamless integration, streamlined workflow, and advanced automation, allowing you to focus on innovation and growth while reducing operational costs and improving customer satisfaction.
