Digital Mailroom for the Enterprise

AI-driven digital mailroom software that transforms your whole company, not just your mailroom.

Revolutionize your mailroom with AI-powered efficiency

Ondox™, a proprietary Lithe software product, is a purpose-built digital mailroom solution that accelerates the distribution and processing of incoming documents.

For Tungsten customers, Ondox is the perfect complement and delivers speed, simplicity, security, and scalability that traditional mailroom operations and other digital mailroom solutions cannot provide.

Ondox Benefits

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Increase team productivity

  • Reduce time spent sorting and routing physical mail and eliminate errors caused by manual mail handling. Enable mail recipients to rapidly process all inbound documents with simple-to-use, prebuilt productivity tools.
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Cut costs of operations

  • Standardize and automate mailroom operations to reduce manual labor, decrease document storage requirements, minimize physical document transportation, and cut paper flow.
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Respond faster to customers

  • Expedite business processes by accurately and efficiently digitizing, routing, and distributing incoming documents to the correct teams and individuals. Use Ondox for intra-office mail too, so mail moves faster into and throughout the organization.

Ondox Features

Document distribution & access


  • Automatically route and distribute incoming mail and documents instantly to a team or individual digital inbox. For teams in any location, documents are at their fingertips and always secure from loss, theft, or damage.

Applied AI


  • Unique “Ask AI” features of Ondox harness the power of Generative AI to interrogate document content for faster decision-making. Applied AI transforms your mailroom into a hub of intelligent automation.

Analytics & admin


  • Mailroom and operations managers have full metrics on document volumes, processing times, SLA achievement, document status, and more. Built-in administration features enable no-code configuration by managers.

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Learn more about Ondox

Ondox digital mailroom applies AI to accelerate the distribution and processing of incoming documents. Ondox transforms your whole company, not just your mailroom.

Organizations use Ondox to accelerate business processes, respond faster to customers, increase productivity, cut costs, and achieve green goals.

Ondox distributes inbound documents quickly and reliably to the teams and individuals who need them. It prevents fraud and loss by keeping documents secure as they flow into and though an enterprise. It enables people to productively view and process all inbound paper mail, email attachments, portal uploads, scans, or faxes. And it provides scalable, resilient digital mail processing that improves operations in single departments and across an entire enterprise.

Ondox delivers speed, simplicity, security, and scalability that traditional mailroom operations and other digital mailroom solutions cannot provide.

Contact our Ondox team to learn more.

Contact our Ondox team