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Overview

Lithe delivers intelligent automation solutions so our customers in multiple industries become more connected with their customers, more efficient in their operations, and more responsive to change. Our cross-industry solutions meet requirements common in multiple industries, making core business processes more efficient and more manageable.

Work At Home

At-home and field-based workforces must be able to deal as efficiently with document-based work as their in-office colleagues. At times of business disruption this becomes an urgent necessity.

To sustain business operation and ensure productivity of at-home and remote workers, organizations must implement the right automation to support a work-at-home operating model.

A strong work-at-home infrastructure provides flexibility to the current workforce and opens access to other talent pools and gig-agents.

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Digital Documents

Lithe Digital Documents transforms slow, complex inbound document sorting, interpretation and distribution into a fast, automated process.

All inbound documents (paper mail, email, mobile submissions, portal submissions, etc.) are instantly delivered to the people and systems that need them. Digital documents make people more productive and responsive - in-office, at-home, anywhere.

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Invoices

Lithe Invoices provides automated ingestion, interpretation and distribution of invoices to accelerate workflow and put more control into the Accounts Payable process.

Lithe Invoices incorporates document processing, data transformation, workflow and collaboration to help organizations cut costs, time and errors while adding visibility, control and agility in any Accounts Payable process.

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Financial Services

Technology-led disruption is now normal in the financial services industry and large firms struggle to respond to the competitive challenges of fintech startups.
Financial services firms must become more digital operations, better automated to become more responsive to customer requests, capitalise on new revenue channels, be more agile and comply with new regulations.
Banks, insurers and asset managers need to exploit more intelligent automation of business processes, including the next generation of complemented RPA and machine learning technology, as an urgent priority.

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Insurance

Insurance companies compete by automating and optimizing business processes without compromising on quality, customer service and efficiency. But the frontier of automation has moved and is causing a new level of disruption to current business models.

Smart devices, RPA, process and data mining, and intelligent automation for customer interactions are driving change in core areas such as underwriting, claims and new business. Lithe helps insurance companies realise a return on automation by delivering technology that makes insurers smarter and more efficient..

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Public Sector

Government and Public Sector organizations are faced with unprecedented scrutiny and demands for operational effectiveness and improved performance.

At every level of Public Service, citizens and constituents want their inquiries and requests handled transparently and quickly. Lithe improves citizen service delivery by helping our Public Sector clients automate more processes, deliver better digital services and improve the citizen experience throughout.

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Business Process Outsourcing

Business Process Outsourcers (BPOs) face increasing competition and squeezed profit margins, yet their customers want better services and new commercial models. More digital touch and less human touch is a common demand and BPOs are using RPA (attended and unattended), conversational AI and other intelligent automation to deliver more digital services.

Lithe helps BPOs deploy automated services at scale while supporting rapid customer-by-customer configuration that reduces time-to-market from days to hours.

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