Tungsten (formerly Kofax) Upgrade Services

Modernize your Tungsten Automation systems to access new innovations and remain in support.

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Why Upgrade or Migrate your Tungsten Automation Software?

New versions of Tungsten Automation software provide additional and improved functionality that delivers extra value to your business.  Upgrading to new Tungsten software versions ensures continued access to full Tungsten technical support.
For long-term customers a migration to Tungsten TotalAgility or to a cloud deployment can release new benefits.

Unlock this added value, without additional license fee, by upgrading or migrating your existing Tungsten automation solution.

Contact us to discuss how we can help you grasp the benefits of a Tungsten upgrade.

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Get more business value from Tungsten

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Access the latest Tungsten innovations

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Maintain Tungsten support coverage

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Modernize your IT environment

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Access cloud-based Tungsten automation

Upgrade and migration services for Tungsten Automation solutions

Lithe provides expert upgrade and migration services for licensees of Tungsten Automation software.

Our team brings decades of experience helping customers upgrade current Tungsten TotalAgility, Tungsten RPA, Tungsten Capture and Tungsten Transformation systems.

We also migrate Tungsten customers who need to move up from Tungsten Capture and Transformation to Tungsten TotalAgility.

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Customer Success

Lithe’s experience in development and delivery of Tungsten intelligent automation solutions helps our customers deliver successful digital transformation.  

Share your challenges and goals with us and allow our experts to help you automate effectively with Tungsten. 

Case Study

Digital Mailroom

BPO adds digital mailroom as 1,000’s switch from paper

Global Insurer

Case Study

Remote Working

Global insurer arms remote workforce in 1 week with digital mail

Lithe Support Services

Our Tungsten Automation Support Services provide responsive and expert support programs to ensure your Tungsten systems deliver a resilient business operation.  

We provide four pre-packaged Tungsten Support programs, pre-built to suit differing levels of customer need. 

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Support Services Included

Depending on the pre-packaged and custom Support Services in place, services may include:

  • Daily Health Maintenance

  • 24/7 Online Support Portal

  • Triage & Troubleshooting

  • Break/Fix Issue Resolution

  • Bug & Enhancement Reporting

  • Repeating Incident Identification

  • Hot Fixes & Patches

  • Change Advisory Board Support

  • Partner Support Interactions

  • Periodic Support Reviews

Tungsten Intelligent Automation

The Tungsten Automation platform transforms information-intensive business processes to provide a new level of return on automation, reducing manual work and errors, minimizing costs, and improving customer engagement.

Contact us to learn more about how we can apply the capabilities of Tungsten to transform your business.

Tungsten TotalAgility

Intelligent process automation to orchestrate digital workflows in enterprise operations.

Tungsten AP Agility

Transform accounts payable processes with streamlined automation and real-time insights.

Tungsten RPA

Automate labor-intensive, multi-step tasks across systems and data sources with no coding.

Tungsten Capture

Effortlessly capture, classify, and extract critical data from documents while enhancing productivity.


An upgrade or migration to new Tungsten Automation software will modernize your IT landscape, give you access to the latest Tungsten innovations and keep you compliant with the terms of your software support agreement. Tungsten upgrades will increase the efficiency of your Tungsten systems and deliver additional business value to your organization.

Customers who upgrade their Tungsten Automation software typically face one or more of the following issues: business requirements have changed and current Tungsten systems need to evolve to meet those needs; current Tungsten systems no longer comply with IT modernization goals; current Tungsten system is on a software version that will soon no longer be supported by Tungsten; or, Tungsten performance is less that initially anticipated and must improve.

Discuss your unique needs

Talk to our experts