Tungsten (formerly Kofax) Professional Services

Implement Tungsten intelligent automation software with speed and agility.

We create, upgrade, optimize, and support Tungsten systems to deliver maximum RoI.

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Maximize the benefits of your Tungsten software investment

Too often buyers of new technology fail to derive the business benefits they had planned from their software investment.

Lithe’s deep expertise and experience in Tungsten software solutions ensures that our customers quickly get the maximum benefits possible. Whether you are implementing Tungsten for the first time or simply want more return from your current Tungsten investment, we can help achieve your goal.

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Optimize your Tungsten software

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Modernize your Tungsten solution

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Increase Tungsten STP rates

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Leverage deep Tungsten experience

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Ensure Tungsten solution quality

Achieve the potential of automation

Whether you’re just starting your project or assessing how to optimize an existing solution, our experience and expertise accelerates you to a better outcome.

For projects involving the Tungsten intelligent automation platform, Lithe brings deep expertise in Intelligent Document Processing (IDP), workflow and Business Process Automation (BPA), robotic process automation, and digital mailroom solutions.

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Professional Services for Tungsten customers

ROI Optimizer

Most automation projects don’t have the luxury of starting from a blank sheet. Often, the first task is to diagnose issues impacting performance and return on investment (ROI) with a current system.

Lithe ROI Optimizer service for Tungsten customers delivers a rapid assessment of a current Tungsten solution and recommends changes that will optimize for better performance and return on investment.


Lithe uses agile development methods to create high-quality new Tungsten solutions at speed, whatever the scope of your project.

Our expertise in Intelligent Document Processing (IDP), Business Process Automation (BPA), case management and digital mailroom projects means we deliver working Tungsten software solutions faster.


We modernize existing Tungsten solutions to meet new requirements, or improve system performance, security, workflows, resilience, and scalability.

Our team uses best practices learned from years, in some cases decades, of hands-on Tungsten automation experience.


We help customers of Lithe and Tungsten stay up-to-date with smooth upgrades to new software releases.

As a result, customers exploit new product capabilities and ensure existing solutions remain covered under software support contract terms.

Tungsten Intelligent Automation

The Tungsten platform transforms information-intensive business processes to provide a new level of return on automation, reducing manual work and errors, minimizing costs, and improving customer engagement.

Contact us to learn more about how we can apply the capabilities of Tungsten to transform your business.

Tungsten TotalAgility

Intelligent process automation to orchestrate digital workflows in enterprise operations.

AP Agility

Transform accounts payable processes with streamlined automation and real-time insights.


Automate labor-intensive, multi-step tasks across systems and data sources with no coding.


Effortlessly capture, classify, and extract critical data from documents while enhancing productivity.

Customer Success

Lithe’s experience in development and delivery of Tungsten intelligent automation solutions helps our customers deliver successful digital transformation.  

Share your challenges and goals with us and allow our experts to help you automate effectively with Tungsten. 

Case Study

Digital Mailroom

BPO adds digital mailroom as 1,000’s switch from paper

Global Insurer

Case Study

Remote Working

Global insurer arms remote workforce in 1 week with digital mail


Lithe is a multi-year Tungsten platinum partner and solution award winner. We have decades of experience in developing, deploying and supporting Tungsten solutions and our expertise in the Tungsten intelligent automation platform is second to none. Our customers achieve measurable results and profit from our unique Tungsten experience and expertise.

The Tungsten intelligent automation platform combines, in a single technology, the multiple automation tools needed for end-to-end digital workflow transformation. The platform includes Artificial Intelligence (machine learning and natural language processing), Intelligent Document Processing (IDP), Robotic Process Automation (RPA), process automation, e-signature and analytics to automate complete processes from start to finish.

Discuss your unique needs

Talk to our experts