Tungsten (formerly Kofax) Support Services
Deliver operational resilience and ensure business continuity.
We support your teams to ensure critical business systems meet service level expectations.
Support business operations with efficient and resilient Tungsten and Lithe software solutions
Lithe Support Services deliver responsive and expert support programs to ensure your business operations don’t miss a beat. We provide peace of mind, operational insight, and a path to trouble-free system modernization.
Lithe’s deep expertise and experience in Tungsten software ensures that our customers’ solutions run smoothly and that any issues that arise are quickly resolved.
Peace of mind
Maximized solution value
Tungsten updates can be done in two ways. First, upgrading to a new version of Tungsten updates your Tungsten system to keep you compliant with the terms of your software support agreement. Second, re-factoring is a way of updating your current Tungsten system to revise how it works, add new documents for Tungsten processing, redesign Tungsten workflows, etc.
Most Tungsten customers use Tungsten products for Intelligent Document Processing (IDP) or digital workflow transformation. Tungsten IDP extracts information from any business document automatically to enable business process automation. Tungsten digital workflow reduces manual effort, cuts costs, increases process quality, and improves compliance.
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