Case Studies

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Life Insurer

Life Insurer

Life Insurer modernizes to Tungsten TotalAgility AWS deployment


BPO adds digital mailroom as 1,000’s switch from paper

Optima Legal

Law firm streamlines regulated processes with AI, RPA and workflow automation


Leading specialist insurance and reinsurance broker with 4,500+ clients globally.

Global Insurer

Global Insurer

Global Insurer arms remote workforce in one week with digital mail

Multinational Bottler

Multinational Bottler

Multinational Bottler removes paper to transform logistics efficiency

Lithe’s expertise in Tungsten TotalAgility and RPA has enabled us to deliver digital transformation to our customer interactions, across multiple use cases and business units.

CIO , Global Financial Services Leader

We are delighted to have Lithe as a trusted advisor and partner. Their dedication goes way beyond a traditional supplier/customer model.

Michael Roseman , SVP Service Delivery , OneSource Virtual

Lithe worked as an extension of our team from the outset. Their agility, Tungsten product knowledge, and professional approach were instrumental in achieving our goals.

BPO Client Transformation Executive , SPS Global

In Lithe, we found a partner who demonstrates empathy and a deep understanding with the customer right from the start.

Dave MacKenzie , VP Digital Solutions , Nimble

Lithe helped us capitalize on the potential of Tungsten intelligent automation to realise immediate and substantive improvements. The engagement with Lithe has been a great shot in the arm for our digital transformation.

Craig Underwood , Managing Director and Head of Legal Practice , Optima Legal

Our traditional mailroom could not serve remote or hybrid teams. They required quick access to incoming documents in their day-to-day work. Lithe solved that problem and transformed our mailroom operations.

Director of Facilities , Asset Management Leader

Processing inbound paper documents was slow, highly manual and prone to error. Lithe helped us automate the process end-to-end, become more consistent and accurate in our processing, and support digital transformation across the agency.

Director of Benefits Admin , Government Agency

Clients make the move from physical to digital quickly and easily, without large up-front investment. Our digital services enable clients to run a more agile and competitive business.

Client Transformation Director , Lithe BPO Partner

The digital mailroom services Lithe have implemented enable consistent and efficient processing in our SSC. We have new transparency into mailroom operations that empowers our managers.

VP Digital Transformation , Global Financial Services

For our finance team Lithe solutions have saved time and effort as we process a wide range on inbound documents, from invoices to supplier agreements, and reconcile with our core internal systems.

Finance Director , Global Retailer

Our claims team members, many of whom now work remotely, are more productive and can resolve claims faster and with more confidence.

Director , Claims Processing

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