LitheIT prides itself on its extensive support and customer care services. We work both directly, to offer all lines of support for client applications, as well as in partnership with Kofax/Lexmark to extend the existing support in place on core Kofax/Lexmark technologies such as TotalAgility to ensure a seamless and delightful customer experience.

Software-related problems can really slow down a business, not to mention tie up IT staff. The solution? A single point of contact to handle all your software support needs, whether directly for a Lithe IT delivered application or in conjunction with our technology partners to provide an end-to-end support solution. Lithe IT provides a support service portfolio that offers remote, up to 24×7 support, including individual problem fixes and product usage advice.

Lithe IT Support Services can help you:

  1. Reduce operating costs and increase efficiency

  2. Improve availability and reduce downtime

  3. Reduce complexity

  4. Ease resource and skills constraints

Our vast product expertise can help your organisation quickly resolve even the most complex software-related
problems to keep operations functioning efficiently.